Last Updated: February 5, 2025

This Privacy Policy explains how Parlay Wellness Inc. (“we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit or interact with parlaywellness.com (the “Site”) or use our services (the “Services”). By using our Site, you agree to the collection and use of your information as outlined in this policy. If you do not agree, please do not use our Services.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for legal, regulatory, or operational reasons. Updates will be posted on this page with the revised “Last Updated” date. Your continued use of our Site signifies acceptance of any changes.

How We Collect and Use Your Information

We collect personal information from a variety of sources depending on how you interact with our Site. This information is used to provide and improve our Services, communicate with you, comply with legal obligations, and protect the security of our platform.

Information We Collect Directly from You

When you interact with our Site, we may collect:

• Contact Details: Name, address, phone number, and email.

• Order Information: Billing and shipping address, payment confirmation, and order details.

• Account Information: Username, password, and security details for account management.

• Customer Support Information: Messages or inquiries you submit via our Services.

Certain features require specific information, and choosing not to provide it may limit your access to some functions.

Information We Collect Automatically

We may collect Usage Data through cookies, pixels, and similar tracking technologies. This may include:

• Device and Browser Information (IP address, browser type, operating system).

• Network Information (internet service provider, connection type).

• Site Interaction Data (pages visited, time spent on the Site, actions taken)

Information We Obtain from Third Parties

We may receive personal information from third-party vendors and service providers, including:

• E-commerce Platform Providers (e.g., Shopify, which powers our store).

• Payment Processors (to complete transactions securely).

• Marketing and Analytics Services (to improve customer experience and personalize advertising).

For more details on third-party tracking, see the section on Cookies below.

How We Use Your Information

We use your personal information for the following purposes:

1. Providing Products & Services

We collect and process information to:

• Fulfill and manage your orders, payments, and shipping.

• Send account-related notifications and purchase confirmations.

• Arrange returns and exchanges in accordance with our policies.

2. Marketing & Advertising

We may use your information to:

• Send promotional emails, texts, or mailers.

• Display advertisements based on your browsing and purchase history.

• Personalize your shopping experience on our Site.

3. Security & Fraud Prevention

We take security seriously and use your information to:

• Detect, investigate, and prevent fraudulent or illegal activity.

• Maintain account security and protect user data.

4. Customer Support & Service Improvement

We may process your data to:

• Respond to inquiries and provide customer assistance.

• Enhance the performance and usability of our Services.

Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences and improve your shopping experience.

• Analyze traffic and track interactions for business insights.

• Display relevant advertisements on our Site and third-party platforms.

Most browsers allow you to control cookie settings. Disabling cookies may affect Site functionality. For details on cookies used by Shopify, visit Shopify’s Cookie Policy.

Our Site also recognizes Global Privacy Control (GPC) signals for opt-out preferences related to targeted advertising. To learn more, visit Global Privacy Control.

How We Share Your Information

We may share your personal information in the following circumstances:

• With Service Providers (e.g., payment processors, shipping carriers, IT support).

• With Business & Marketing Partners (for advertising and promotional activities).

• With Legal Authorities (to comply with applicable laws or respond to legal requests).

• In Business Transfers (such as mergers, acquisitions, or bankruptcy proceedings).

We do not sell your sensitive personal information or use it to infer personal characteristics.

Third-Party Websites & Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review their respective policies before providing any personal information.

Children’s Privacy

Our Services are not intended for children, and we do not knowingly collect personal information from minors. If you believe a child has provided us with their data, please contact us for removal.

Security & Data Retention

We implement industry-standard security measures to protect your personal information. However, no system is completely secure. Please safeguard your account credentials and report any suspicious activity.

We retain your data only as long as necessary for business and legal purposes. Factors affecting retention periods include:

• Account status and transaction history.

• Legal compliance and dispute resolution.

• Business needs related to service improvements.

Your Privacy Rights

Depending on your location, you may have the following rights:

• Right to Access: Request a copy of the personal information we hold about you.

• Right to Delete: Request deletion of your personal data.

• Right to Correct: Update or correct inaccurate information.

• Right to Data Portability: Request a transfer of your data to another provider.

• Right to Restrict Processing: Limit how we process your personal information.

• Right to Withdraw Consent: Revoke consent for optional data processing.

• Right to Appeal: Contest a decision if we deny your request.

To exercise your rights, contact us at info@parlaywellness.com. We may require identity verification before processing requests.

Managing Communication Preferences

You can unsubscribe from marketing emails at any time by clicking the “unsubscribe” link in our emails. You will still receive transactional messages related to your account and purchases.

International Data Transfer

If you are located outside the United States, your personal data may be transferred and processed in other countries where data protection laws may differ. When transferring data, we follow recognized security and compliance frameworks

How to Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, you can contact us at:

Parlay Wellness Inc.

4400 Belt Line Road #1062

Addison, TX 75001

Email: info@parlaywellness.com